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Dealer sent cancellation 5 weeks ago with receipt confirmation and EFG claims they never got my cancellation request. Playing games to keep charging.

Please do not buy maintenance contracts from EFG, run away. Decided to cancel extended warranty because they do everything they can to deny any coverage. My engine needed some fixing and they denied to pay the diagnosis, they wanted me to pay upfront and then to submit all charges for underwriting review and maybe, just maybe they might pay.

They take your money and then don't want to pay for any thing. EFG is the Worst company ever

Review about: Efg Companies Warranty.

Reason of review: Poor customer service.

Monetary Loss: $1200.

Preferred solution: Let the company propose a solution.

I liked: Easy to purchase.

I didn't like: Impossible to make any claims.

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Alex_Drasil
Englewood, Colorado, United States #917285

Hello, my name is Alex Drasil and I’m the director of claims here at Enterprise Financial Group. We appreciate your feedback as our goal is to provide the best possible customer service.

If you could contact me directly, I will personally work with you to address this issue immediately.

My direct line is 800-527-1984, Ext 8337. Thank you!

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